3-star hotel

The Black Swan Inn

4.4 · 1,066 reviews 25 Norwich Rd, Horsham St Faith, Norwich NR10 3HJ, United Kingdom

Charming 3-star inn near Norwich with free breakfast, parking, and a popular pub. Ideal for village stay with easy access to local sights.

Pub Family Friendly Function Rooms Free Wi-Fi Free Breakfast
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free
Breakfast Included
Parking Free
Check-in 3:00 PM
Check-out 11:00 AM
Kid-friendly Yes
Editorial

Hotel overview

Situated in a tranquil village setting just outside Norwich, The Black Swan Inn blends the charm of a traditional English pub with comfortable 3-star accommodation. This inn offers travelers a cozy atmosphere where friendly service and hearty meals meet convenience and relaxation. Its popular bar and restaurant serve up quality dishes like the highly praised 8oz steak burger and unique duck bao buns, enjoyed both by guests and locals alike.

Rooms are clean and comfortable, featuring spacious bathrooms and thoughtful amenities to ensure a restful stay. While the inn does not offer air conditioning or a fitness center, the warm hospitality and the peaceful village surroundings create a welcoming alternative to urban hotels.

Guests appreciate the included free breakfast, freshly cooked to order, which adds a personal touch to each morning. Business travelers can make use of the business center and room service, while families benefit from kid-friendly facilities. Its location provides easy access to notable Norwich attractions, including the iconic Norwich Cathedral and Castle, as well as the elegant Blickling Estate.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Welcoming Local Pub

A lively pub and restaurant serving high-quality meals that are favorites with guests and locals.

Attentive Service

Staff are repeatedly noted for their friendly, warm, and attentive hospitality throughout stays.

Village Charm

Set in a quiet village just outside Norwich, offering tranquility close to key historical attractions.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

11 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.4 / 5

1,066 verified guest reviews

  • 5 66%
  • 4 22%
  • 3 6%
  • 2 2%
  • 1 3%
Friendly Staff Comfortable Rooms Quality Food Kid-Friendly Function Rooms Available Popular Pub

RussJ.

Stayed 4 month ago

“This hotel is awesome! The service was exceptional, and so was the food. Plus, it's reasonably priced, especially since a really good breakfast is included. The room was well-appointed and super clean. Did I mention the service? The staff were friendly and attentive. It's located in a quiet village, and the bar is popular with both guests and locals. It's about 5 miles from Central Norwich and 30 minutes from Cromer. Such a great find, and I hope to go back soon!”

mimi.

Stayed 5 month ago

“We had a fantastic stay at the Black Swan Inn and couldn’t be happier with the value for money. The staff were genuinely friendly, welcoming, and always happy to help, which made a big difference to our experience. Breakfast was a real highlight — freshly cooked to order and absolutely delicious, the perfect way to start the day. It added such a personal touch compared to the usual buffet and really set us up for exploring Norwich. If we had one tiny wish, it’d be for the bar and restaurant to stay open a bit later. Thanks again for the great hospitality — and don’t forget to support local pubs!! We’d definitely stay again!”

Dan.

Stayed 6 month ago

“Lovely pub, lots of tables, a separate restaurant to the main bar to have a quiet meal. Food quality was amazing, had the burger one night and was fantastic. If you like a pub for a cheap fish and chips then this isn’t the place. I had a katsu curry another night, was once again to a very high quality but tasted nothing like a katsu curry, also on one evening the service was incredibly slow. Will be returning as it’s one of the best pubs i’ve been in”

Stuart Briers.

Stayed 6 month ago

“We attended a wake after a family funeral and the spread they provided was very good everything was home cooked to a good quality, the staff was very good friendly and understanding of the circumstance. We actually stayed over and was impressed with our room, spotlessly clean with ample supply of tea coffee and biscuits. The breakfast the next morning was the best we have had in a while again the staff was wonderful so warm and d friendly. We will definitely go back one day and highly recommend the Black Swan”

Ashley W.

Stayed 7 month ago

“We just returned from a lovely stay at The Black Swan inn. What a lovely pub in a nice village. The staff here are exceptional, the service we received throughout our stay was impeccable, I haven't had polite professional service like we received in a while. We stayed in room 5, what a lovely room, it has everything you require. The bed was really comfortable, the pillows were superb, the toilet/shower room is spacious, the shower is lovely and big with great water pressure. On arrival Lucy greeted us and explained everything we needed to know for breakfast the next morning and even took us to our room which was a nice touch. We had an evening meal here, and wow the food is amazing and outstanding quality. Both my wife and I said it's the best food we have eaten in a long time. Prices are very reasonable and they have a good drink selection. Like I mentioned earlier the service was impeccable, both Lucy and Danni were very polite young women and they are a credit to this pub. They gave us very good service and I even tipped them at the end of our evening. Also breakfast was included in our stay and again the food was outstanding, the meat was phenomenal and the scrambled eggs were out of this world. Emily was great, she had a smile on her face and to no surprise she gave great service, another credit to this pub. After the mean I instantly booked another stay in August to celebrate our anniversary and we are going to take our children. I honestly can't recommend this pub enough, I will be recommending this pub to family and friends, and we can't wait to return. Thank you so much.”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

9included 5not available

Most loved

Free Wi-Fi Free breakfast Free parking Business center Room service Kid-friendly
  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Business center
  • Room service
  • Kid-friendly
  • Restaurant
  • Bar
  • Smoke-free
  • Pool
  • Air-conditioned
  • Pet-friendly
  • Airport shuttle
  • Fitness center
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Norwich Cathedral Historic Romanesque church with tours and a free education centre.
    5 mi
  • Norwich Castle Norman site featuring archaeology, fine art, and natural history exhibits.
    5 mi
  • National Trust - Blickling Estate 17th-century stately home known for ornate ceilings and expansive gardens.
    6 mi
  • Norwich Airport Accessible by car or transit within minutes.
    6 min Car
  • The Black Swan Station Convenient walk to local transit points.
    1 min Walk
Practical guide

Stay essentials

Practical details to know before you check in.

Contact

+44 1603 897787

Check-in/out

Check-in from 15:00, Check-out by 11:00

Internet

Free Wi-Fi available throughout the property

Dining

On-site restaurant and bar serving quality meals and drinks

Parking

Complimentary free parking for guests

Family Friendly

Accommodates kids with family-friendly services

Business

Business center and room service available

Smoke Free

Entire property is smoke-free

Questions travelers ask

FAQ

Yes, a freshly prepared breakfast is included with every stay.

Guests have access to complimentary parking on site.

Check-in starts at 3:00 PM, and check-out is by 11:00 AM.

Pets are not permitted at this inn.

Free Wi-Fi is accessible throughout the property.

Yes, a business center and room service are available for guests.

The inn features a pub and restaurant with quality food and a bar.
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